Event Settings can be found under org-level settings and utilities, and are accessed from the gear icon in the Axsy Config Tool.
Event Settings
Content for the Axsy Dashboard Tab and the Axsy Events Tab is controlled by these settings.
| Setting | Description | Default Value |
| Store App Events | Determines if app events are stored as records. | Enabled |
| Admin UI Events Limit | The maximum number of events that can be loaded in the admin UI. | 200000 |
| App Event Lifespan (Days) | The number of days to store app events before automatically deleting them. Note: Setting this to 0 disables deletion. | 7 |
| Login Session Lifespan (Days) | The number of days to store login sessions after the last recorded event. Note: Setting this to 0 disables deletion. | 30 |
| Mobile Location Lifespan (Days) | The number of days to store mobile locations before automatically deleting them. Note: Setting this to 0 disables deletion. | 7 |
Table 1 - Event Settings
NOTE: Disabling the Storage of App Events or only storing events for a short period of time will impact your ability to provide support and troubleshoot problems. Axsy recommends, at a minimum, the default settings are retained and you should consider extending the number of Admin UI events and Event lifespans to aid your own support and troubleshooting teams.
NOTE: It is important to configure the Scheduled Time for Daily Cleanup of Expired Records setting to ensure the daily scheduled job is run to delete all expired app events, login sessions, and mobile locations.
Notifications
Additionally, notifications can be configured so that troubleshooting teams and admins can be notified for specific app events.
| Setting | Description | Recommended Value |
| Severity Threshold | How severe an event must be to trigger a notification. | Error |
| Notification Cooldown (Hours) | How many hours to wait from the most recent notification before another notification can be sent. | 24 |
Table 2 - Event Notification Settings
NOTE: Axsy recommends adding troubleshooting teams and admins to receive notifications.
Figure 1 - Notification For App Event in Salesforce